Payment FAQs
Thank you for allowing Sun Realty to host your next Outer Banks vacation! We appreciate your business and look forward to providing you with a fantastic vacation experience. To make the payment process as simple as possible, we've outlined everything you need to know below. If you have any additional questions, please feel free to contact us at (252) 441-7035. We're always happy to assist!
Quick Links:
What payment methods does Sun Realty accept?
Does Sun Realty offer flexible payment options?
2 Easy Ways to Pay
Option #1 - Electronic Check
- E-Checks are processed through your Guest Portal. Your personal and financial data is secured through a 256-bit AES encryption.
- All you need is your Routing Number (usually the first 9 numbers at the bottom left of your paper check) and your Account Number.
- Like a traditional check, E-Checks debit funds directly from Personal, Business, or Savings Accounts. Please note that we cannot process Credit Card Convenience Checks or Line of Credit Checks.
- Occasionally, guests with Money Market or Credit Union Checking Accounts have difficulty processing E-Checks. If this occurs, please contact your financial institution directly for ACH processing.
- Please note there is a $30,000 processing limit for E-Checks, and there is a $35 service fee for all returned checks.
- All E-Checks must be submitted at least 10 days before your check-in date to allow time for processing. If your check-in date is less than 10 days away, please call our office to process a credit card payment or make arrangements to Fed-Ex your payment.
Option #2 - Credit Card
- We accept Visa, MasterCard, American Express and Discover.
- When making a reservation through our website, you may conveniently enter your credit card and billing info on our secure Booking Page. - OR -
- Credit Cards can also be processed through the Guest Portal. Your personal and financial data is secured through a 256-bit AES encryption. Please note that it may take up to 5 days for your payment to post to your account. If your check-in date is less than 2 days away, please call us at (252) 441-7035 to process your credit card payment.
- Multiple cards can be used to make payments on your vacation rental; however, only one card will be processed at a time. The total balance due will not automatically change to reflect back-to-back payments, so keep this in mind when making payments on more than one card.
Payment Timeline
If your Check-In Date is more than 45 days away...
- Your Advance Rent Payment (just over 60% of total rental amount) and your Travel Insurance Premium (optional, but recommended) is due at the time of booking. Please note that your reservation is not confirmed until we receive this initial payment and your signed lease agreement.
- Once we receive your Advance Rent Payment and Travel Insurance Premium (optional), you will receive an Electronic Lease by email. Follow the simple instructions to sign the electronic document. For guests without email access, we will mail a traditional printed lease instead.
- Your Remaining Balance (remainder of rent and taxes) is due 45 days prior to your check-in date.
If your Check-In Date is less than 45 days away...
- Your Total Rental Payment (100% of rent and taxes) and your Travel Insurance Premium (optional, but recommended) is due immediately.
- Call our office to process a Credit Card payment.
- Once we receive your Total Rental Payment and Travel Insurance Premium (optional), you will receive an Electronic Lease by email . Follow the simple instructions to sign the electronic document. For guests without email access, we will mail a traditional printed lease instead.
Convenient Payment Plan
Vacation Payment Plans via AscentPay, Powered by Uplift
NEW! 12-MONTH PAYMENT PLAN
Sun Realty is pleased to offer a monthly payment plan to guests who choose to split up their payments into 12 easy installments. The process is simple, and only takes a moment.
AscentPay powered by Uplift offers:
- Low, Fixed Monthly Payments - 11 automatic monthly payments after approval and first payment.
- Payments - can be made with any debit or credit card (excluding American Express ).
- Clear & Simple Trip Financing Costs - NO hidden fees, and no early payment penalties.
- Vacation Budgeting Made Easier - Providing peace of mind, lowering upfront costs, and securing the vacation you deserve.
Should you be interested in Sun Realty's AscentPay options, please contact us at (252) 441-7035 and a Vacation Specialist would be happy to go over the details with you.