When will visitors allowed back onto Hatteras Island?
Visitor re-entry for Avon, Buxton, Frisco and Hatteras villages begins Thursday, September 15 at 7am via ferry service from Cedar Island or Swan Quarter.
The ferry route from Swan Quarter or Cedar Island requires a reservation and there is a fee for a portion of the trip. To make a mandatory reservation, call 1-800-293-3779 (press 2) or online at www.ncferry.org. Visitors are encouraged to make ferry reservations as soon as possible for both their departure trip AND return trip.
Visitors with upcoming travel plans for the villages of Rodanthe, Waves and Salvo are advised the area is still under a mandatory evacuation and visitor re-entry will not begin until a future date, sometime after Thursday, September 29.
The Stumpy Point ferry to Rodanthe has been reserved for critical personnel, insurance adjusters, vendors carrying essential commodities, residents and non-resident property owners ONLY, no exceptions will be made.
Are you Hatteras Island offices open?
Our Salvo and Hatteras offices are now open. Sun Realty Hatteras Island staff are assessing the condition of our vacation rental properties. We appreciate your patience and understanding as we do our best to ensure our owners, employees and their families have everything they need. Our Avon office will begin check-ins Saturday, September 17 for those who choose to continue with their vacation as planned and use the ferry service from Swan Quarter or Cedar Island.
How can we contact Sun Realty and your Hatteras Island offices?
Our vacation specialists are here to assist you 7 days a week at 1-855-782-9786 or vacations@sunrealtync.com.
Our vacation specialists are available:
Monday - Friday 8:30 a.m. to 9:00 p.m.
Saturday – Sunday 8:30 a.m. to 5:30 p.m.
Avon – (252) 995-5865 avon@sunrealtync.com
Salvo – (252) 987-2766 salvo@sunrealtync.com
Our staff is also available on Live Chat through our website during business hours. Click the Chat Online icon located at the top right corner of our homepage at www.sunrealtync.com
Please be patient and understanding, we are experiencing high call volume and are working hard to answer all our guests questions and concerns as soon as possible.
Is NC 12 still impassable?
Yes, NC 12 experienced 4 breaches. A temporary bridge is being built over the largest breach and Governor Perdue has secured funding to begin rebuilding the road along the other breaches. For more information and up to date information regarding the projects visit the North Carolina Department of Transportation’s Recovery Efforts website.
If I purchased travel insurance but can't incur the extra travel time needed for the ferries, what are my options?
Travel insurance will cover your vacation as long as Highway NC 12 is impassable regardless of ferry service.You may choose to travel to Hatteras Island via the ferry system and enjoy your Outer Banks vacation or you may choose to file a claim with your travel insurance provider.
What if I didn't purchase travel insurance?
If you did not purchase travel insurance please contact your Hatteras Island check-in office to discuss your options.
Avon - avon@sunrealtync.com (252) 995-5821
Salvo - salvo@sunrealtync.com (252) 987-2766
What is the deal with the mosquitoes?
Due to large amounts of standing water, the mosquito population in Dare County has increased dramatically. Aerial spraying over all of Dare County occurred the weekend of September 9 &10 in an effort to combat the rising populations. Many local stores are sold out of various bug repellants and citronella candles, so be sure to pack your own.
What if we miss some of our vacation due to the evacuation and impassable road?
If you have purchased travel insurance and the road to Hatteras Island is still impassable, your vacation will be covered under your travel insurance policy. Contact your travel insurance provider directly for information about the claims process. Travel insurance contact information is listed below.
In the event that you need Travel Insurance claim forms, visit www.TripPreserver.com/claims or call a Red Sky Travel Insurance Claims Specialist at 866-890-6499.
How will I know if my vacation rental experienced damages from Hurricane Irene?
Our staff has been out assessing homes since the storm has passed and many of our homes are doing just fine. If your vacation rental experienced damage and will not be available for your stay, Sun Realty staff have notified the leaseholder.
Can I drive on the beaches of Hatteras Island?
Signs located at the various beach access ramps will state if driving is permitted on that particular area of the beach (see below). Speed limit 25 mph unless otherwise marked. Ramp 2 and Ramp 4 are the only ramps open to vehicles north of Bonner Bridge at this time.
How can I help those impacted by Hurricane Irene?
View our beach buzz blog with a complete list of needs, drop off locations and reputable charities accepting donations for Hurricane Irene victims in the Outer Banks.
Ways you can help Hatteras Island and the Outer Banks of North Carolina following Irene
Will I need to bring any items?
Hatteras Island grocery and convenience stores have had limited shipments so be sure to pack plenty of groceries, toiletries and essential items that may be in high demand. As mentioned earlier, bug spray and mosquito repellant is in high demand in these areas and may be sold out.
What businesses will be open?
| Dining | Grocery Stores | Misc. | ||
Diamond Shoals Gidget's Pizza Nino's Pizza Leonardo's Pizza Gingerbread House Cafe 12 Sonny's Pops Rocco's Kaia's Kitchen Hatterasman Capt'n Rollos Captain's Table Atlantic Coast Cafe La Fogatas Orange Blossom | Food Lion Conner's Red & White | | Spa Koru Kitty Hawk Kites Equine Adventures |