Disappointed

Review for 485-A

Monday, Jul 2 2018
2
I was really excited to be in the OBX, especially in a house on the beach. The house was a disappointment. As soon as we entered the house we were greeted by a musty smell. The carpets were not swept. Two bathrooms had moldy shower curtains. There were stains on the walls and several of the mattress covers were stained. The regular pool and the baby pool were sandy and did not appear to have been cleaned either. Watch out for dead and, at times, live crabs in both pools. During our stay the door came off of the microwave in the main kitchen. The ice maker didn’t work on one of the refrigerators. Biggest thing I wish we had known was that this house is for sale. It needs a good cleaning and a fresh coat of paint. Pluses: the AC, High efficiency washer, dryer, and hot water tank worked really well.

Comments

Our team apologizes that you were disappointed with your vacation home. Sun Realty places a high importance on taking care of any issues reported by guest as quickly as possible. Our records do indicate that our team was very attentive and able to address most concerns during the week. Hopefully this was able to alleviate some disappointment. We realize that vacation time with family is precious and we truly want to help make the best memories possible for everyone. Thank you for taking the time to share your experience with us. We appreciate your feedback.~Kill Devil Hills Management