"I am writing to tell you of the exceptional service I recently received from an employee. In September, I began planning a week-long Nags Head vacation for the pastors of our church as a 20th anniversary gift to the two of them. A colleague of mine recommended your rental company specifically to help us plan a vacation that they would never forget. She truly went above and beyond... I want you to know that your employee provided exceptional service."
T. Bires
"Deanna was so great to work with!"
Schmidt Family, Sun Realty Homeowners
"Thank you for taking care of our home on the Outer Banks. You and your staff have always been gracious and willing to address all of our questions and concerns. Please share this with your office mates."
F. Smith, Charlottesville, VA
Thanks again for your patience, willingness to help and thoughtful consideration as this reunion continues to come together. You have really gone the extra mile. We are very, VERY happy with Sun Realty and can't imagine working with anyone else!"
E. Ribitzki - Sun Realty Homeowner
“In this day and age when phone calls and emails are ignored, I was amazed that the house picture was changed immediately. Thank you for your typical Sun response! I had not intended to see if it was changed for a couple of day and had gone to the site for a different reason. I was thrilled that this was changed so quickly. Thank you"
L & J Milner
“I have been working on my memory book from our trip to Nags Head in November. A friend gave me your address and I wanted to say “THANK YOU” for your contribution to our perfect vacation. I know that this was not a standard event and I want to extend our warmest appreciation for having been a vital part of our special experience."
G. Jollitte, NJ
"Your professionalism and understanding of our questions was much appreciated."
M. Johnson
"We haven’t even arrived yet for our vacation, but I just wanted to say we have received the most extraordinary customer service beginning with my initial call in April and every contact since, whether it be by phone or mail right up to my conversation with the nicest woman in housekeeping this morning. We have spent the past two decades visiting the Outer Banks and have dealt with the other big rental companies and have never been taken care of or treated the way the people at Sun Realty have seen to our needs or answered our questions. We are truly looking forward to our beach trip this year and appreciate the time and effort you all have expended on our behalf"
D. Gargano, MD
“I would like to take this opportunity to let you know how helpful Knox was while we were in the decision process. His customer service skills were outstanding, and any questions we had on the house or the area were answered. Extremely helpful."
C. Pickel, PA
“Thanks again for such great service! This service is exactly why we use Sun Realty for our rentals. We strayed only twice only to return. The grass is not greener on the other side of the fence!”
